Assistant Account Manager

Job Type: Full-time

Location: Irwindale, CA 91706 (Required)

Overview

Join Luseta Beauty Inc., a premium personal care company established in 2011 and based in Los Angeles. We are seeking an Assistant Account Manager to support daily operations for major retail accounts. This role is ideal for a detail-oriented professional with 1-3 years of experience in order management or sales operations.

Why Join Luseta Beauty?

• Growth & Opportunity – Experience robust prospects for professional development in our rapidly growing company.
• Collaborative Culture – Work in an accessible, welcoming, and encouraging workplace.
• Commitment to Quality – Play a vital role in maintaining our reputation for superior, natural-ingredient products.
• Employee Benefits – Receive attractive compensation, medical and dental insurance, paid time off, 401(k) matching, and staff discounts.

Key Responsibilities

• Accurately process and examine customer purchase orders.
• Generate shipping paperwork, labels, and packing slips.
• Coordinate with warehouse personnel for precise item selection, packaging, and dispatch.
• Maintain communication with retail customers concerning order progress and delivery timelines.
• Support Account Managers with reporting, product setup, and client meetings.
• Manage order-related information within ERP systems or retail platforms.
• Help resolve order inconsistencies or delivery problems.

Requirements

• Bachelor’s degree or comparable qualification is desirable.
• 1 to 3 years of experience in order management, account coordination, or sales operations.
• Proficient written and spoken English communication abilities are required.
• Meticulous, accountable, and capable of managing multiple tasks under strict deadlines.
• Superior organizational and relationship-building skills.
• Skilled in using Microsoft Office applications, particularly Excel and Outlook.
• Experience with macOS is required.
• Previous experience with sizable retail accounts is advantageous.
• Knowledge of Chinese is preferred.

Required Documentation & Experience

1. Proof of relevant education (Bachelor's preferred).
2. Demonstrated experience in:
   • Data entry: 1 year (Required)
   • Microsoft Office: 1 year (Required)
   • Attention to detail: 2 years (Required)
   • macOS: 1 year (Required)
   • Customer service: 1 year (Required)
   • Order entry: 1 year (Required)

How to Apply

Please prepare your resume and required documentation as listed above. Submit your application through the official company portal or contact the hiring team directly for next steps.